Accountability & Transparency

Accountability & Transparency

Accountability & Transparency

Overview

    Overview

    Thruway Authority Memo - Transparency Initiative

    2024 Thruway Authority Transparency Initiative Report

    NYS Office of Employee Relations (OER) Mandatory Training Compliance Report

    Thruway Authority Transparency Appendices

    Annual Highlights

    (includes Performance Measures, Operations and Accomplishments)

    Document Name Download Download

    Annual Highlights

    2023 

    2024 

    Board and Meeting Correspondence

    Governance & Compliance

    Bylaws (TAP 102)

    Capital Program Projects Listing

    Code of Ethics General Policy (25-2-07)

    Code of Ethics Governing Board Members (TAP 118)

    Internal Control Certification

    Lobbying Contacts (25-1-17)

    Organization Chart

    Thruway Litigation Listing

    Whistleblower Policy (25-2-26)

    Financial Information

    Note: The 2016 New York State enacted budget included the transfer of the Canal Corporation from under the jurisdiction of the Thruway Authority to the New York Power Authority (NYPA). NYPA assumed ownership of the New York State Canal Corporation on January 1, 2017. 

    Enabling Statute

    Thruway Claims Recovery

    The Thruway Authority recovered the following amount of money for damage to Thruway property and equipment from responsible parties:

    • January 2026: $583,523.12
    • February 2026: $1,354,358.71

    2025 Total:  $7,404,309.78

    2024 Total:  $9,400,608.20

    Thruway Rules and Regulations - Chapter III. New York State Thruway Authority

    The official versions of the rule making action documents are published in the State Register which is produced by the New York State Department of State.  The NYS Department of State is required to maintain the complete New York Codes, Rules and Regulations (NYCRR) online. 

    Please use the following link to the Westlaw website  to view the text-based version of the Thruway Authority's Rules and Regulations.

    Mission, Vision and Strategic Plan

    Mission Statement

    The NYS Thruway Authority operates and maintains a reliable, user‐fee supported superhighway delivering high levels of safety and service.

    nys thruway vision forward graphic

    Vision Statement

    Reason for Being

    To operate and maintain an essential transportation corridor that supports and enhances economic activity, by reliably delivering high levels of safety, convenience, and service while modernizing to meet dynamic customer and partner needs in a financially responsible manner.

    Strategic Plan Overview 

    The Thruway Authority remains committed to a long-term strategic plan grounded in six guiding principles: Safety, Operational Excellence, Customer Service, Infrastructure Integrity, Fiscal Responsibility, and Environmental Stewardship. As part of our triannual review, we’ve refined our approach to ensure each principle is tied to a clear objective that drives our mission forward.

    Through collaborative engagement across all departments to achieve these objectives, the Authority has identified targeted strategies and developed measurable indicators to track progress. These strategies are supported by:

    • Tactical Initiatives: Defined as 1–3-year projects that advance specific strategies and deliver tangible outcomes.
    • Operational Activities: Ongoing efforts embedded in daily operations that reinforce strategies.

    This structured framework ensures that our strategic plan remains dynamic, actionable, and aligned with the evolving needs of the Authority and the communities we serve.

    View the NYSTA Strategic Plan 2023-2033

    Guiding Principles

    What to focus on to achieve the mission

    Safety

    Ensure safety and security is at the core of everything we do.

    Operational Excellence

    Deliver reliable, modern, streamlined operations (internal service mindset) and maintain financial self-sufficiency.

    Customer Service

    Meet the needs and continually improve services and the experience for our customers.

    Infrastructure Integrity

    Manage assets to ensure the timely and high-quality implementation of critical projects for the maintenance and improvement of infrastructure.

    Continuous Improvement

    Consistently measure performance and pursue innovative ways of working more effectively and efficiently.

    Environmental Stewardship

    Act in an environmentally sustainable manner in operating and maintaining the Thruway.

    Operating Principles

    How to meet the principles

    Support & Value

    We treat all employees with respect and dignity – understanding they are the foundation of the organization.

    Collaboration

    We work across departments to drive quality outcomes effectively and efficiently.

    Integrity

    We act ethically and do the right thing while delivering on our commitments.

    Innovation

    We pursue bold ideas and leverage 21st Century Technology for new ways of working with and for our customers.

    Diversity & Inclusion

    We create and sustain an environment in which people from diverse backgrounds and perspectives can grow, develop and succeed.

    Property and Purchasing Services

    Personal Property/Purchasing Services

    Real Property