Thruway Authority Announces Reopening of Newly Renovated Malden Service Area in Ulster County

Service Area is Fourth and Final Renovated Location and 23rd Overall to Reopen as Part of $450 Million Private Investment
to Redevelop and Modernize All 27 Thruway Service Areas

Every Service Area Location on I-87 Northbound is Now Open

Location Features Burger King, Popeyes, Dunkin’, Applegreen C-Store and Taste NY Products

The New York State Thruway Authority today announced the reopening of the newly renovated Malden Service Area located on I-87 northbound between exit 20 (Saugerties - Woodstock - NY Route 32) and exit 21 (Catskill - Cairo - NY Route 23) in Ulster County. The location is the 23rd new service area to open and the fourth location to undergo extensive renovations as part of the $450 million private investment to redevelop and modernize all 27 Thruway service areas.

With the opening of the Malden Service Area, all service areas located on I-87 northbound are now open to the public.

As part of the project, all of the components inside the restaurant building were removed including the restaurants, restrooms and interior seating. The renovation includes a new floor plan, new restaurants, new restrooms, the addition of two new family assist restrooms, private nursing area, additional seating as well as customer access to electrical outlets and phone/laptop charging stations.

“The opening of the Malden Service Area marks another milestone in the service area redevelopment project along the I-87 corridor,” Thruway Authority Executive Director Frank G. Hoare, Esq. said. “Motorists traveling on I-87 northbound for the Autumn tourism season and upcoming holidays can now enjoy new amenities and restaurant options at all the reopened locations. The Thruway Authority is committed to maintaining a safe and reliable roadway offering motorists a modernized transportation system and infrastructure investments to serve customers for decades to come.”

New restaurant concepts include:

• Burger King
• Popeyes**
• Dunkin’ (Drive-Thru)
• Applegreen C-Store
• Taste NY Food and Drink Products

Other amenities include:

• Outdoor seating
• Playground area
• Dog walking area
• Private nursing area
• Digital tourism kiosk
• Four level 3 high speed EV chargers**

**Available at a later date

ABOUT THE PROJECT
All 27 service areas are being redeveloped as part of a $450 million public-private partnership with Empire State Thruway Partners. No toll or tax dollars are being used for construction.

As part of the project, Applegreen will be installing at least four universal fast charging stations (Level 3) at every service area with up to 350kW of power that support all electric vehicles, including Teslas, with up to eight chargers at the larger locations. Currently, there are 64 universal fast charging (Level 3) stations available statewide with nearly 80 scheduled to be available by the end of 2024. The Thruway Authority plans to create a robust, end-to-end corridor of more than 130 fast charging EV stations with an average of 30 miles between each location system wide by the end of this project. A list of charging locations can be found HERE.

Customers can learn more about the project including a project map, photo gallery and renderings and more information about the planned amenities and services on the Thruway Authority’s website.

In 2023, motorists took more than 396.9 million trips and drove 8.1 billion miles on the Thruway. The Thruway Authority’s service areas are open 24 hours a day and offer motorists a variety of food and beverage options, restroom facilities and fueling for passenger and commercial vehicles. Taste NY Farm Markets and Tourism Information Centers are also available at select locations.

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