Vehicle Damage Claim
A Vehicle damage claim request can be submitted to the New York State Thruway Authority by completing the Vehicle Damage Claim Form (TA-W1552) and mailing it to the Legal Department's Claim Unit at the following address:
New York State Thruway AuthorityAttn: Claims Unit
P.O. Box 189
Albany, NY 12201-0189
The completed form may also be scanned and e-mailed to the Claims Unit at claimsunit@thruway.ny.gov or faxed to (518) 471-4340.
- Vehicle Damage Claim Form (TA-W1552)
To contact the Claims Unit, please call (518) 436-2981 and leave a message. A representative will get back to you.
The Legal Department will review your claim and respond in writing within approximately 8-10 weeks after the completed form is received. Submitting this claim form does not guarantee payment or reimbursement.
Claims for incidents occurring on the Cross Westchester Expressway (CWE) I-287 are handled by the New York State Department of Transportation (NYSDOT). Please contact NYSDOT at https://www.dot.ny.gov/divisions/legal-services-division/smallclaims for more information on how to file a claim.
Note: This form is not a Notice of Intention to make a claim in the Court of Claims. You must pursue the remedies available under the Court of Claims Act. Under this Act, there is a 90-day notice requirement, and the Thruway Authority advises you to seek the assistance of an attorney for further information.