History of Thruway Service Areas
The reconstruction and redevelopment of the Thruway’s 27 service areas marks a significant milestone for the Thruway Authority and for the millions of customers that rely on these amenities each year. The original construction of these facilities began in the mid-1950s and opened to the traveling public by the turn of the decade. When opened, concessionaires offered a variety of services including cafeteria style food, coffee shops, and snack bars.
When developed, the plazas were built an average of 40 miles apart based on driving times and convenience for public access.
In the early 1980s, Howard Johnson’s became the Authority’s service area operator. Marriott Travel Plazas (now HMS Host) acquired Howard Johnson’s in 1985 and the 26 service areas it operated on the Thruway. HMS Host would operate 12 and Delaware North Companies would operate 4 service areas through July 2021.
By the end of the 80s, the original travel plazas, built between 1954 and 1956, were determined to be obsolete and unsuitable to attract name brand food concept vendors. New designs for each plaza were presented for Authority approval. The concept was to provide Adirondack-style structures of 11,000 sq. ft. or 15,000 sq. ft. All were replaced or remodeled between 1990-1994, the last significant redevelopment until now.
No. | Travel Plaza/Service Area | Milepost | Direction | Opened | Reconstructed |
---|---|---|---|---|---|
1 |
Ardsley |
6.1 |
NB |
04/19/1957 |
04/23/1992 |
2 |
Sloatsburg |
33.2 |
NB |
05/28/1957 |
09/03/1992 |
3 |
Ramapo |
33.2 |
SB |
1958 |
2000 |
4 |
Plattekill |
64.8 |
NB |
1956 |
12/28/1992 |
5 |
Modena |
65.8 |
SB |
1957 |
07/29/1993 |
6 |
Ulster |
96.2 |
SB |
1957 |
06/30/1993 |
7 |
Malden |
103.3 |
NB |
1956 |
08/31/1993 |
8 |
New Baltimore |
127.1 |
NB & SB |
04/03/1957 |
12/01/1992 |
9 |
Guilderland |
152.8 |
EB |
07/29/1955 |
05/26/1993 |
10 |
Pattersonville |
168.2 |
WB |
08/12/1955 |
02/03/1992 |
11 |
Mohawk |
172.0 |
EB |
1957 |
06/03/1994 |
12 |
Iroquois |
209.9 |
WB |
1957 |
03/29/1993 |
13 |
Indina Castle |
209.9 |
EB |
04/08/1957 |
03/29/1993 |
14 |
Schuyler |
227.1 |
WB |
1956 |
07/01/1994 |
15 |
Oneida |
244.0 |
EB |
1957 |
06/07/1993 |
16 |
Chittenango |
266.3 |
WB |
07/29/1955 |
08/01/1991 |
17 |
DeWitt |
279.5 |
EB |
1957 |
06/02/1994 |
18 |
Warners |
291.5 |
WB |
1957 |
09/24/1993 |
19 |
Port Byron |
310.2 |
EB |
1957 |
09/30/1993 |
20 |
Junius Ponds |
323.8 |
WB |
03/04/1955 |
04/19/1993 |
21 |
Clifton Springs |
337.1 |
EB |
08/04/1955 |
02/15/1992 |
22 |
Seneca |
349.5 |
WB |
1957 |
09/30/1991 |
23 |
Scottsville |
365.7 |
EB |
1957 |
06/15/1991 |
24 |
Ontario |
375.6 |
WB |
07/29/1955 |
10/18/1993 |
25 |
Pembroke |
397.4 |
EB |
1957 |
03/16/1992 |
26 |
Clarence |
412.1 |
WB |
1957 |
10/10/1991 |
27 |
Angola |
447 |
EB & WB |
1959 |
1993 |
- 1954 – Construction begins on eight travel plazas (Ramapo, Guilderland, Pattersonville, Schuyler, Chittenango, Junius Ponds, Clifton Springs, Ontario)
- 1955 – First travel plazas open on New York State Thruway, offering a variety of services including cafeteria style food, coffee shops, and snack bars. Original concessionaires included Buddies Food Service, Ohio Hot Shoppes, The Chefs, Interstate United, and Riese Enterprise, among others.
- 1959 – Angola travel plaza, accessible to eastbound and westbound traffic, completed and open to travelers. All 27 travel plazas open to travelers.
- 1985 - Marriott Travel Plazas (now HMS Host) acquired Howard Johnson’s and the 26 travel plazas it operated on the Thruway. This occurred prior to the expiration of Howard Johnson’s contract, so Marriott secured a contract extension until 2005.
- 1986 - McDonald’s Corporation began operating the Angola Travel Plaza. Prior to that, it was operated by Interstate United.
- 1988 - Marriott (HMS Host) studied the potential for increased sales at 24 of the 26 Travel Plazas it operated. The study showed the potential for a 70% increase in revenue based on a public desire for name brand concepts and more modern facilities.
- 1989 - The original Travel Plazas, built between 1954 and 1956, were determined to be obsolete and unsuitable to attract name brand food concept vendors, so in 1989 Marriott proposed 2 options: remodel and expand the existing structures or completely replace them. Later that year, new designs for each plaza were presented for Authority approval. The concept was to provide Adirondack-style structures of 11,000 sq. ft. or 15,000 sq. ft.
- 1990 - An RFP was issued for the 10 former Marriott Travel Plazas and McDonald’s Corporation became the concessionaire for all of these locations.
- 1990 – 1994 – Reconstruction and remodeling takes place at all 27 travel plazas.